Squishy Tushy has a unique 15 day Wash-n-Try return policy on diapers. Purchase any new cloth diaper and wash it, use it and if you don't absolutely love it, return it! You have 15 days to try your cloth diapers and return them for store credit. To insure proper credit to your account, all returns need to include your order number and a completed form.
Details:
- Diapers need to be clean and free of stains and smells.
- Shipping is non-refundable, actual shipping costs will be deducted from the store credit issued even when free shipping was offered.
- There is a limit of 2 diapers per brand that can be returned, for example you purchased 24 bumGenius diapers, you can return 2 used bumGenius and 22 new bumGenius diapers for your store credit.
- Packages that are not returned in full will have the un-returned diapers subtracted at the individual price per diaper. Store credit will be issued for the remainder of the package price.
- Return packages must be postmarked by the 7th day from date received, no exceptions.
- Click here for the form that must be included with all returns under the Wash-n-Try
I strongly encourage parents to wash and use only a few diapers out of a package for a few days to make sure that you are happy with fit. I will gladly exchange part of an unused package for another diaper, this way you are not stuck with a package of diapers you do not like! Packages can be returned, if the entire package is not returned, the un-returned diapers will be charged at the individual price per diaper.
- If you find a manufacturer's defect on one of your items, please contact the correct manufacturer. Defects include loose stitching, holes, mis-sewn, etc. All warranty issues will be handled through the correct manufacturer.
- Items sold from the Used section are sold as is, without warranty. Squishy Tushy can not be held responsible as I can not guarantee previous use or abuse of used items.
- For sanitary reasons all Prenatal Cradle products, returns may be made within 5 days of receipt of merchandise. All items need to be tried on over clothes (not just underwear.)
